Scenarios

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Weekend Breakfast (Presence through Place)

Key scenario points:

  • Associating a message with a place that already has personal meaning creates a stronger sense of presence.
  • Knowledge of common behavior patterns can allow for precise timing of message arrival.
  • Timing is particularly useful when dealing with changes in time zones.

This scenario includes:

  • Web
    • Send
      • Content: text
      • Location-based (w/ time delay)
  • Mobile
    • Receive
      • Content: text
      • Location-based (w/ time delay)
    • Send
      • Content: text, photo
      • Time-based
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Scene: On the phone

Establishing Shot: Wide, split screen, Outside shot of two apartments

Shot Sequence: Close-up, split screen, both on phone

Oliver and Mia and talking on the phone on a Friday night, discussing their day and their weekend plans. Oliver notes that tomorrow morning he's meeting their friends Rosie and Jay for breakfast, a routine weekend tradition.
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Scene: Sending the message

Establishing Shot: Medium, Mia in her apartment

Shot Sequence: Close-up, Mia turning to use computer.

After their phone call, Mia goes to her computer and logs on to Hello There.

Shot Sequence: Computer zoom, Hello There website

She wants to leave a message for Oliver and her friends tomorrow morning at the restaurant. First, she chooses Oliver as the recipient and writes a text message.
"Hi Oliver. I really wish I was there with you this morning eating eggs benedict. Say hello to Jay and Rosie for me -- tell them to come visit!".
Then, she chooses the location to leave this message at. Since this is one of their favorite places she has it saved with Oliver's profile, but she could also search for it or draw an area on the map.
Finally, she sets the message to arrive after Oliver has been in the restaurant for 15 minutes. With this delay, she pictures them drinking coffee and waiting for their food when her message arrives.
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Scene: Receiving the message

Establishing Shot: Wide, outside the restaurant

Shot Sequence: Medium, Oliver and friends sitting in a booth at the restaurant, HT message sound

Tomorrow morning, as Mia expected, Oliver is sitting at a table in the restaurant when he receives her Hello There message.

Shot Sequence: Mobile zoom, Hello There message received

See above for text of message

Shot Sequence: Close-up, Oliver holding phone, talking to friends, taking their photo

He reads the message to Rosie and Jay, and takes a photo of them with his phone.

Shot Sequence: Mobile zoom, Hello There message reply (can include photo taking step w/ slight cognitive leap back in time)

He sends the image to Mia with Hello There. Because of the time difference she's probably still sleeping, so he delays its arrival for a couple of hours.
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Puppy Store (Crafting the Anticipation)

Key scenario points:

  • Knowledge of unreceived messages can create playful anticipation.
  • Locational context can provide more emotional impact and is good for non-critical messages.
  • Crafting a message based on location can show time and effort spent.

This scenario includes:

  • Web
    • Archive
      • Un-found message notification
  • Mobile
    • Receive
      • Content: text
      • Location-based
    • Send
      • Content: text, photo
      • Instant send
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Scene: Unreceived messages

Context Shot: Wide, outside apartment (same as in scenario 1)

Shot Sequence: Medium, Mia at computer

Mia is looking at her Hello There web archive, which stores all of her messages, even those sent from her mobile phone.

Shot Sequence: Computer zoom, Hello There web archive

From here she can filter messages based on content, location, or time, making it easy to revisit her communication between her and Oliver.

Shot Sequence: Computer zoom, Unreceived message

For the last week Hello There has shown that there is an unreceived message from Oliver. This could mean that it's associated with a particular location, or a time that hasn't passed yet. Mia has asked him what it is, but of course he won't tell her. He has given her a hint though, saying it has something to do with when he moves to Seattle.
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Scene: Receiving the message

Context Shot: Wide, Mia on street in front of various shops

Shot Sequence: Medium, Mia in front of pet store, HT sound, she looks at phone.

Later that week Mia receives the Hello There message she's been waiting for; Oliver left it for her in front of the pet store in her neighborhood.

Shot Sequence: Mobile zoom

"I give in, I think we should get a Pug when I move there."

Shot Sequence: Close-up, Mia walking into the pet store, taking a camera phone picture of a puppy.

Shot Sequence: Mobile zoom, HT message creation (only find text writing)

She replies with a Hello There photo message of a puppy: "I knew you'd change your mind, how can you resist this!"
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Three more days (When Timing Matters)

Key scenario points:

  • Time-based messages give a reason for sending/receiving and can relate to other contextual events.
  • Audio messages have a more emotional impact than text.

This scenario includes:

  • Mobile
    • Send
      • Content: audio
      • Time-based
    • Receive
      • Content: audio
      • Time-based
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Scene: Sending the message

Context shot: Wide, house with Oliver on porch.

Shot Sequence: Medium, Oliver sitting on steps of front porch with mobile phone.

In a few days Oliver is flying to visit Mia for a long weekend, and he can't help but count down the time until he arrives. He decides to send a Hello There message to Mia to share his excitement.

Shot Sequence: Close-up from side, Oliver taking a photo of himself and holding phone to ear.

Using his cell phone, he takes a photo of himself and records an audio message.
"Hi Mia. In exactly three days from right now I'll see you again, I'm really excited! I'll talk to you tonight, I miss you."

Shot Sequence: Close-up from side, Oliver looking down at phone.

He sets the message to arrive at 6:30pm that night, the exact time that his plane will touch down three days later.
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Scene: Receiving the message

Context shot: Wide, Mia on a city street.

Shot Sequence: Medium, Mia is walking down the street when her phone sounds the HT alert.

That evening Mia receives Oliver's message while walking home from work.

Shot Sequence: Close-up, Mia looking at phone and holding it to her ear. She glances at her watch and smiles.

Getting photos and hearing his voice is great but she's glad that that he'll be here in person so soon.
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